After your placed order has been shipped, you will receive a email confirmation. This email contains information which you can use to check the status of your shipment at any time.
Orders will be shipped from our warehouse in Amsterdam within one business day after we have received the payment, provided that all products are in stock.It is crucial that you provide us with a valid (real) delivery name and address, otherwise we cannot guarantee that the parcel will be successfully delivered.
Shipping is important to us. We’re always looking for the best ways to get your order to you as quickly and discreetly as possible. We strive to ensure that your order is delivered in a timely manner, and we understand that privacy is of the utmost importance to you.
Do you ship to my country?
We are happy to ship our quality products all over the world. Unfortunately due to some strict border customs, there are a number of countries that we do not ship to. Before ordering, we recommend confirming that your country is not excluded.
IMPORTANT INFO:
Countries we do NOT ship to: Turkey, Norway, Bulgaria, Israel, Australia
Regular shipping disclaimer:
By choosing regular shipping, you (the customer) has all responsibility for the shipment and understand that we cannot provide any refunds or replacements for lost or seized packages. There is no tracking code with regular shipping, we advise registered shipping!
We offer a few shipping options:
Standard mail - €5,95 - Affordable option
Delivery takes between 3 and 15 working days.
You will not receive a track and trace for standard mail.
We only deliver to private addresses - PoBoxes, Packstations, Relay Points and general public places will not be accepted as a valid delivery address.
It is not possible to arrange a specific time or date for a first delivery attempt. The courier will not ring your phone number to check whether you are at home.
The final delivery will be managed by your country-specific local courier.
Delivery takes between 3 and 15 working days. Delivery costs are dependend on country of destination.
We only deliver to private addresses - PoBoxes, Packstations, Relay Points and general public places will not be accepted as a valid delivery address.
Your track and trace information will be sent to your registered email address once the parcel has been shipped - check your spam folder.
Deliveries need to be signed for. Your courier will deliver your parcel at your delivery address and will leave a note if you are absent. Note that in some specific cases, the courier may deliver the order in your letter box in order to speed up the delivery process.
It is not possible to arrange a specific time or date for a first delivery attempt. The courier will not ring your phone number to check whether you are at home.
The final delivery will be managed by your country-specific local courier.
If the products, for whatever reason, do not arrive at the provided address we will start an investigation at the postal service. This may take a while. Once we find out what has gone wrong with your package, in case of internal errors we will either send the package again or refund your payment. (See disclaimer)
We only deliver to private addresses - PoBoxes, Packstations, Relay Points and general public places will not be accepted as a valid delivery address.
Your track and trace information will be sent to your registered email address once the parcel has been shipped - check your spam folder.
Deliveries need to be signed for. Your courier will deliver your parcel at your delivery address and will leave a note if you are absent.
If the products, for whatever reason, do not arrive at the provided address we will start an investigation at the postal service. This may take a while. Once we find out what has gone wrong with your package, in case of internal errors we will either send the package again or refund your payment. (See disclaimer)
Carefree shipping with Amsterdam Seed Center
Discreet shipping
With Amsterdam Seed Center, you don't have to worry. Only you will know what your parcel contains. All our packaging is completely discreet. The outside of the package simply displays your address, our (return) address, and the necessary postage information. Of course, we will not use Amsterdam Seed Center as the sender's name.
Disclaimer
Please note that Amsterdam Seed Center will not be held accountable for any incorrect information provided by the customer. Incorrect customer information resulting in incorrect delivery, non-delivery, detainment or charges will remain at the customer's responsibility.
The customer is fully liable for any order shipped, once it leaves our warehouse. Amsterdam Seed Center cannot be held responsible or liable for any product content or charges involved should your parcel be stopped by any international customs process.
